FAQ
What license do I need for Social Media?
To share videos on social media, our Standard License has you covered. However, if you're looking to amplify your reach through paid ads, you can purchase the Extended License.
How can I pay?
We accept payments via PayPal and credit/debit cards through PayPal.
Once you’re ready to check out, you will have the option to choose PayPal as your payment method. You can also pay with a credit or debit card through PayPal, even if you don't have a PayPal account. Simply select the "Pay with Debit or Credit Card" option on the PayPal payment page and enter your card details.
Can I pay with my credit or debit card without a PayPal account?
Yes! You can pay with your credit or debit card even if you don’t have a PayPal account. Simply choose the "Pay with Debit or Credit Card" option on the PayPal payment page and enter your card details to complete your purchase.
I purchased a License and I received a copyright claim from Soundtrack Empire on YouTube. What should I do?
When purchasing a License, you can whitelist a number of YouTube channels to stay safe from copyright claims. You can check our Licences Page to view the number of YouTube channels that can be whitelisted with your License.
If you forgot to send us your YouTube channel ID and your email address, please send requested information to: whitelist@soundtrackempire.com
What does whitelisting or clearing a YouTube channel entail, and why should I do it?
YouTube uses recognition software that scans the music in your videos to identify copyrighted material. To ensure that your YouTube videos featuring music you licensed from us are automatically cleared and free from content claims, we ask that you send us your YouTube channel ID and your email address to whitelist@soundtrackempire.com. This process, known as "whitelisting" or "clearing" your YouTube channel, enables Soundtrack Empire to recognize your channel and release any claims related to our music automatically, without requiring further action from you.
This feature is available exclusively with a paid License.
How long and where is my license valid?
All our licenses are valid worldwide and forever.
Does my License allow me to use your music in multiple projects?
A license is applicable to one person or company only, so:
- If you create your own videos: Absolutely!
- If you produce videos for clients: You need to obtain a license for each client or purchase one of our Premium options, which cover unlimited client work.
Use of Free Music
When using free music available in the Free Music category on our website (Soundtrack Empire), which is licensed under the Standard License, users are required to attribute Soundtrack Empire as the author and source of the music in all projects, video content, and other publications in which our music is used.
Attribution Requirement:
In all cases where you use free music from our website, you must clearly attribute Soundtrack Empire as the author of the music. This requirement applies to all forms of distribution, including but not limited to: video content, podcasts, advertisements, websites, social media platforms, and other mediums.
Copy the following text for the required attribution:
"Music used in this project is from Soundtrack Empire (www.soundtrackempire.com), author: Bojan Randjelov."
Am I allowed to edit, modify, or transform the music?
You can adapt the music to fit your project by making cuts (setting fade-in/fade-out points, determining the start and end points, or using only a selection of the track), loops, and adding voiceovers. However, you are not permitted to create a song, remix, or produce your own music using our tracks.
My payment card is not accepted, why?
Please note that we do not have control over the payment process. If your card is declined, we recommend trying with another card or paying with a PayPal account.
I purchased a license and I need my license certificate, where can I find it?
You can download the license certificate from the email you specified in the section checkout.
Can I use your music for Facebook/Instagram/YouTube/etc.?
Yes, you can use our music in your social media videos!
To share videos on social media, our Standard License have you covered.
Otherwise, if you're looking to amplify your reach through paid advertising on social media platforms, you can purchase the Pay-per-track Extended License.
However, you cannot register these videos to the Facebook/Instagram Rights Manager Service or any similar social media service.
Can I use your music for TikTok videos?
Yes, our music can be used in TikTok videos. However, due to TikTok's rules, we recommend using music for only up to 60 seconds per video.Â
How many YouTube channels is my License valid for?
The number of YouTube channels you can use our track(s) on depends on the license or subscription plan you have. You can clear:
- 1 YouTube channel with our Standard License.
- Up to 5 YouTube channels with our Extended License.
- An unlimited number of YouTube channels with our Premium License.
Can I make a song or a remix with your music?
No, our music is intended for multimedia projects such as videos and web applications. Creating songs, remixes, or using our music for music production is strictly prohibited.